Comcast Xfinity Outage in Springfield, Massachusetts (2024)

The latest reports from users having issues in Springfield come from postal codes 01108.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Springfield, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Springfield, Hampden County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Springfield, West Springfield, Chicopee, Holyoke, Enfield, Indian Orchard and Westfield.

City	Problem Type	Report Time
Springfield	Phone	4 days ago
West Springfield	Internet	8 days ago
Chicopee	TV	12 days ago
Holyoke	TV	16 days ago
West Springfield	TV	19 days ago
Enfield	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Springfield, Massachusetts

Latest outage, problems and issue reports in Springfield and nearby locations:

• Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported 26 seconds agofromSpringfield, Massachusetts

  @comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares

• Kola Champagne Papi (@CalebCruzado) reported 4 minutes agofromSpringfield, Massachusetts

  @Xfinity my wifi is down AGAIN

• The Beast DjLimelite (@DjLimeliteBR) reported 4 minutes agofromSpringfield, Massachusetts

  @CallofDuty @Xbox @Xfinity tf going on with yall services... **** keeps singing out and updating

• Pete Skerritt (@PeteSkerritt) reported 7 minutes agofromWest Springfield, Massachusetts

  Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.

• Pete Skerritt (@PeteSkerritt) reported 12 minutes agofromWest Springfield, Massachusetts

  @Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.

• Scott Greene (@Scotty_Ballgame) reported 16 minutes agofromLongmeadow, Massachusetts

  Can someone in the know please explain to me how this @WWENetwork on @peaco*ckTV works? I get Peaco*ck as part of my @Xfinity package. I've also been paying $9.99/month for #WWENetwork. Do I need to keep paying for Network since I have Peaco*ck? Is app diff from what's on Peaco*ck?

• Joel McAuliffe (@JoelforChicopee) reported 26 minutes agofromChicopee Falls, Massachusetts

  In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.

• Mara Chapin (@marachapin) reported 27 minutes agofromLudlow Center, Massachusetts

  @kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.

• Pete Skerritt (@PeteSkerritt) reported 28 minutes agofromWest Springfield, Massachusetts

  Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?

• Nathan Blais (@nateblais_) reported 33 minutes agofromSpringfield, Massachusetts

  @Xfinity has t h e worst customer service of all time lmao

• Kola Champagne Papi (@CalebCruzado) reported 39 minutes agofromSpringfield, Massachusetts

  @Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.

• Kathy Bates☦07🇬🇷🇮🇹Sixx ♋ 🐶MikaBitch🐶 (@Kathy07SixxJJ) reported 39 minutes agofromSpringfield, Massachusetts

  @comcast please have customer retention call me

• Pete Skerritt (@PeteSkerritt) reported 46 minutes agofromWest Springfield, Massachusetts

  I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.

• Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported 47 minutes agofromSpringfield, Massachusetts

  @Xfinity so help me God, why am I getting terrible internet AGAIN?!

• Julieee (@DancerJulieee) reported 54 minutes agofromSpringfield, Massachusetts

  @Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working

• Matt Castonguay (@MCastonguay27) reported 55 minutes agofromWest Springfield, Massachusetts

  @comcast is the WORST company on the planet to deal with. THAT is a hill I’m willing to die on. 6 HOURS. 6 hours today on multiple phone calls and in-person. No hyperbole — would rather nail myself to a burning building than deal with this dumpster fire company.

• Beach Mom (@CeceCalabrese) reported 55 minutes agofromAgawam, Massachusetts

  @Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff

• Jon Snow (@mattdupont17) reported 55 minutes agofromSpringfield, Massachusetts

  @PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this

• Kola Champagne Papi (@CalebCruzado) reported 57 minutes agofromSpringfield, Massachusetts

  The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood

• Kenz (@kenzloren) reported 58 minutes agofromSpringfield, Massachusetts

  Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Mel 🐝 (@ImeldaLyf) reported 37 seconds agofromDunwoody, Georgia

  @JohnLegere @comcast @JohnLegere is very skilled at ignoring request for help through Twitter

• MG (@IPOWN1337) reported a minute agofromEast Perrine (historical), Florida

  @Adrianneforgab1 @comcastcares @CBSMiami @MiamiHerald @wsvn I had some major reliability issues with Comcast, I even drew maps and told them where the problem was, they never bothers to fix anything. What I found the funniest is that 6 months after I had left, that reached out to me see if the problem had been resolved.

• Jake S. (@matzamafia) reported 8 minutes agofromQueens, New York

  @AJC4others @VRWCmama @Lanna70115 @AOC @Xfinity She cares more about those affected by the shutdown than people on your side of the aisle. Clean up your own mess before you make up crap about our house.

• kellen (@pizzakellen) reported 15 minutes agofromMinneapolis, Minnesota

  @Xfinity it’s getting real old real fast having to constantly use my cell data because my “high speed internet” is so god forsakenly slow

• carolyn claybaugh (@good4beans) reported 15 minutes agofromDanville, California

  @comcast Please suck more and charge more. #winning I’m at my wits end with your service.

• Ant (@AJ_Cola_44) reported 23 minutes agofromPompano Beach, Florida

  After 3 weeks and multiple tech visits Comcast finally fixed my Internet problem Monday! 😃Update: Internet and TV has been completely knocked out the past two days.... I’ve had working Internet for a total of 3 days in January.... @comcastcares

• Russell Davenport (@MannyMajors) reported 24 minutes agofromTemple Hills, Maryland

  Somebody DM me their Xfinity login info. Thanks 🥺

• Insert Name Here (@ElectionUSA2012) reported 27 minutes agofromCarlstadt, New Jersey

  @comcastcares I am really getting fed up with Comcast. I recorded shows to avoid commercials and my DVR says there’s an error and makes me watch the show On Demand. If I wanted to watch commercials I wouldn’t need the damn DVR!! Might be time to switch to #Verizon

• Mike Marcotte (@mike_marcotte) reported 27 minutes agofromMinneapolis, Minnesota

  I tell @comcastcares I want internet service disconnected on January 31. They disconnect it January 25. What a joke.

• iammaxine🎀 (@ZakiyahNadir) reported 28 minutes agofromHopewell, Virginia

  @SeamonkeyC can i hold down ya xfinity login 👀